faq-product-p3tt

P3TT Indoor Security Camera

Help Center / P3TT Indoor Security Camera

Product User Manual

Tutorial Videos

Getting Start with Scout

How to Connect to the App by Scanning the QR Code

How to Connect to the App via Bluetooth

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

How to Connect to the App via Hot spot

FAQs

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Patrol points are pre-set monitoring positions for your camera. You can configure up to 6 specific areas in the Arenti app, allowing you to quickly direct the camera to any designated position with a single click.

Gently slide or tilt the camera lens upward to reveal the card slot, then insert your Micro SD card.

Note: For optimal performance, we recommend using a high-quality Micro SD card from a well-known brand with a Class 10 or higher speed rating, formatted to FAT32, and a capacity of up to 256GB.

Please rest assured that your camera is highly secure and this movement is likely due to its automated smart features rather than a security breach. Your camera may have one of the following features enabled:

Motion Tracking: The camera automatically adjusts its angle to follow and track detected movement.
Sound-Triggered Patrol: When unusual sounds are detected, the camera performs a patrol to monitor the surrounding area.

To ensure your data remains completely secure, our devices utilize industry-standard AES-128 encryption and TLS 1.2 protocols, providing robust, bank-level protection for your privacy.

If you have verified that none of these features are enabled and still feel concerned, please contact our official support team immediately at support@arenti.com for further assistance.

No, this camera is designed specifically for indoor environments and is not recommended for outdoor use.

It features an IP20 protection rating and an operating temperature range of -10°C to 50°C (14°F to 122°F), meaning it does not have the necessary weatherproofing to withstand outdoor elements like rain, dust, or extreme moisture.

Yes, absolutely! This camera features built-in two-way audio, allowing you to listen and talk to anyone near the camera in real time with just a single click in the app.

The P3TT stands out with its innovative dual-lens design, combining a PTZ (Pan-Tilt-Zoom) camera and a fixed bullet camera into one single device.

Unlike traditional indoor cameras, it delivers both panoramic overviews and focused monitoring simultaneously: the bullet camera stays locked on a key priority area, while the PTZ camera dynamically tracks moving targets to ensure comprehensive, efficient coverage without blind spots.

Yes, absolutely! This camera is fully compatible with both Amazon Alexa and Google Assistant, allowing you to easily view live feeds and control your device using voice commands.